If your hosting supplier provides live chat support, you'll be able to speak with a representative in real-time and find out helpful info or get a problem resolved in a very timely manner. The key advantage of using chat rather than calling to consult with a live person is that you'll need only a computer with access to the web, so you will not pay any rates when you are in another country or state. What's more, it'll be quicker to copy and paste information such as domains, usernames or error messages i.e. details which are sometimes difficult to give to the other party over the phone. The real-time chat is also a considerably faster option to contact the web hosting service provider's support crew compared to using a ticketing system. Last, but not least, when some issue needs a little more time to be dealt with, you are able to do something else entirely while you wait for support on the live chat, so that you will not waste time - something that is not possible in case you're on the phone.

Live Chat Support in Shared Web Hosting

As we believe that a lot of situations are quickly resolved when you chat with a live person, we provide a live chat service for all our potential and existing customers. Our chat is accessible every single day and our customer support representatives will help you with a wide range of questions and situations. If you are not our client yet, you're able to learn more about our shared web hosting plans and the web hosting environment in general in order to make sure that your web sites will operate effectively on our servers. If you already have an account and you've got some questions or you have any kind of troubles with any of our solutions, you will be able to get in touch with us through the live chat and we will provide you with the required details or assist you to troubleshoot the issue. You'll have to open a trouble ticket for specific problems that require longer time or the help of a system administrator, but for a lot of common issues you can get help right away.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we provide is available every single day, even on weekends and holidays. It's the perfect way to find out more information about our semi-dedicated hosting services in case you do not have an account yet or to get some issue resolved in case you are a client and our customer support representatives will help you quickly no matter what time of the day you join the chat. In case you are hesitating which plan is more suitable for your websites, if you need a piece of advice whether you need a specific upgrade and how to obtain it or when you've got problems setting up an email account on your machine, you will be able to get in touch with us and we will give you the required info right away. Our live chat is accessible even after our phone lines are off for the day, which means that when you have an account here, you can be sure that you'll always receive timely assistance with any question or trouble that shows up.